What are the delivery timelines for orders

We offer two delivery options across India: Standard Delivery: 5–7 business days. Express Delivery: 2–4 business days (For Prime Deliveries in selected locations) Note: Delivery times may vary based on your location and unforeseen circumstances.

What is Kaminoz's return and exchange policy?

Due to hygiene standards, we do not accept returns or exchanges for lingerie products unless: You received a wrong item (size or color mismatch). The product is defective or damaged. An item is missing from your order. Note: In such cases, please contact our support team within 24 hours of delivery.

How do I initiate a return or exchange?

To start the process: Email our support team at info@kaminoz.in within 24 hours of receiving your order. Attach clear images of the product highlighting the issue. Once approved, we'll arrange a reverse pickup (in select locations) or guide you on shipping the product back. Refunds or exchanges are processed within 7–10 business days after inspection.

Are there items that cannot be returned?

Yes, the following items are non-returnable: Used, washed, or worn products. Items without original tags and packaging. Panties, bodysuits, and lingerie sets (unless defective).

How are refunds processed?

Online Payments: Refunds are credited to the original payment method. COD Orders: Refunds are issued via bank transfer; bank details will be required.

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Frequently Asked Questions

Is Kaminoz lingerie comfortable for daily wear

Comfort is at the heart of everything we design. Kaminoz lingerie is crafted using soft fabrics, flexible fits, and thoughtful detailing, making many of our styles suitable for everyday wear as well as intimate moments.

What makes Kaminoz premium lingerie

At Kaminoz, premium goes beyond appearance. Each piece is created with elevated fabrics, refined construction, and comfort-first silhouettes, designed to feel luxurious on the skin and effortless to wear.

Is Kaminoz discreetly shipped

Yes. Every Kaminoz order is shipped in discreet, unbranded packaging. There is no mention of lingerie or product details on the outer parcel, ensuring complete privacy from checkout to delivery.

Where is Kaminoz based

Kaminoz is an India-based brand founded in 2024 under Keesh Fashions. We operate online and deliver across India, bringing modern lingerie and intimate wellness directly to you.

How do I choose the right size

Each product page includes a detailed size guide to help you find your best fit. If you are between sizes or need assistance, our support team is always available to guide you before placing your order.

Shipping

We offer two delivery options across India:

Standard Delivery: 5–7 business days.
Express Delivery: 2–4 business days (For Prime Deliveries in selected locations)

Note: Delivery times may vary based on your location and unforeseen circumstances.

Once your order is dispatched, you'll receive a tracking link via email or SMS. This link allows you to monitor your shipment's progress in real-time.

Yes, COD is available in select locations with an additional fee. To ensure order authenticity, COD orders may require phone verification.

Currently, we ship exclusively within India. Stay tuned for updates on international shipping options in the future.

Returns

Due to hygiene standards, we do not accept returns or exchanges for lingerie products unless:

You received a wrong item (size or color mismatch).
The product is defective or damaged.
An item is missing from your order.

Note: In such cases, please contact our support team within 24 hours of delivery.

To start the process:

Email our support team at info@kaminoz.in within 24 hours of receiving your order.
Attach clear images of the product highlighting the issue.
Once approved, we'll arrange a reverse pickup (in select locations) or guide you on shipping the product back.
Refunds or exchanges are processed within 7–10 business days after inspection.

Yes, the following items are non-returnable:

Used, washed, or worn products.
Items without original tags and packaging.
Panties, bodysuits, and lingerie sets (unless defective).

Online Payments: Refunds are credited to the original payment method.
COD Orders: Refunds are issued via bank transfer; bank details will be required.

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