Shipping policy

Shipping Policy for KAMINOZ

At Kaminoz, we aim to provide a seamless shopping experience. Please read our Shipping Policy carefully before placing an order.

 

Shipping Policy

1. Delivery Time & Shipping Charges

Please find below the estimated shipping times from dispatch. 

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

5-7 working days

 n/a

 ₹ 2499

Express delivery*

2-4 working day

₹ 100

n/a

  • We deliver across India.

  • Shipping charges vary based on order value and location. Free shipping on orders above ₹[2499].

2. Order Processing & Tracking

  • Orders are processed within 24-48 hours of payment confirmation.

  • A tracking link will be shared via email/SMS once dispatched.

  • Delivery times may vary based on location, courier partner, and unforeseen circumstances.

3. Cash on Delivery (COD)

  • COD is available for select locations with an additional fee.

  • To avoid fraud, COD orders may require phone verification.

4. Shipping Partners

  • We use reliable courier services such as Delhivery, Blue Dart, Amazon Service, and Shiprocket.

5. RETURNS AND REFUNDS

At Bluebella, we're not 100% happy unless you are, which is why we offer a simple returns policy. Learn more about our returns policy on our Returns & Refunds page.

  •  At Kaminoz, we're not 100% happy unless you are, which is why we offer a simple returns policy. Learn more about our returns policy on our Returns & Refunds page.

FAQs (Frequently Asked Questions)

1. How do I track my order?

You will receive a tracking link via email/SMS once your order is dispatched.

2. What if I receive a damaged or incorrect product?

Contact us within 24 hours of delivery at 'info@kaminoz.in', and we will arrange a replacement or refund.

3. Is Cash on Delivery (COD) available?

Yes, COD is available in select locations with an additional fee.

4. Can I cancel my order?

Orders can be canceled within 12 hours of placement. Once shipped, cancellations are not possible.

5. What if my order is delayed?

Delivery times may vary due to external factors. Contact our support team for assistance.

6. Do you ship internationally?

Currently, we only ship within India, but international shipping may be introduced soon.

 

Need Help? Contact Us

 Email: info@kaminoz.in